Contact us

We Are Here to Help You! Call Us For a Free Consultation.

Bring us your marketing challenges, big ideas, or just an exploratory chat. Our team is ready to listen and collaborate on crafting tailored solutions to elevate your brand.

Not sure where to start? That’s what we’re here for. During a free one-on-one consultation, we’ll get to know your business, discuss your goals, and provide expert guidance on potential strategies.

Have a tight deadline? Working on something special? Just let us know the details when you connect with us. We’ll tap into our creative juices and marketing expertise to get you squared away fast.

However you’d like to get in touch, we’re just a call, click or message away

Office Hours

Mon-Fri: 8:00 a.m. – 5 p.m.

Email

info@lollies.co.za

Phone

+27 (0)69 918 0455

Contact Us

Frequently Asked Questions

What makes Lollie's Handmade different from other agencies?

At Lollie's Handmade, we stand out through our genuine passion for marketing and design, coupled with our commitment to personalized client care. As a small agency, we prioritize listening to our clients and ensuring their vision comes to life with precision and creativity. Our approach combines high-quality output with value for money, making us an ideal partner for small businesses and startups across various industries. With a track record of successful projects in technology, retail, telecoms, faith-based organizations, and manufacturing, we bring a wealth of diverse experience to every client engagement.

How does your pricing structure work?

We understand that every client's needs are unique, which is why we use a project-based pricing model. This approach allows us to tailor our services and costs to your specific requirements. While we don't have a fixed price list, we ensure transparency throughout the process. After our initial consultation where we discuss your needs in detail, we provide a comprehensive proposal that outlines the project steps and associated costs. This way, you have a clear understanding of the investment required before we begin work.

What tools and technologies do you use?

To deliver top-notch results for our clients, we leverage a wide array of industry-leading tools and technologies. These include the Adobe Creative Suite for design work, WordPress and Joomla for website creation, SEMrush and SEOptimizer for SEO, and various platforms for advertising including Google Ads, Facebook Ads, and LinkedIn Ads. We also utilize analytical tools such as Google Analytics, Google Search Console, and Bing Webmaster to track and optimize performance. Our proficiency with Shopify enables us to create effective e-commerce solutions. This diverse toolkit allows us to tailor our approach to each client's unique needs and industry requirements.

How do you measure the success of your marketing campaigns?

We believe in data-driven marketing strategies and use a variety of tools to measure campaign success. For social media campaigns, we utilize the built-in analytics tools provided by each platform to track engagement, reach, and conversion metrics. For SEO and overall website performance, we rely on powerful tools such as Google Analytics, SEMrush, and Google Search Console. These tools allow us to monitor key performance indicators like organic traffic growth, keyword rankings, backlink profiles, and user behavior on the site. By analyzing this data, we can continually refine our strategies to maximize results for our clients.

How do you stay updated with the latest design and marketing trends?

Staying at the forefront of design and marketing trends is crucial to delivering cutting-edge solutions for our clients. We maintain active subscriptions to leading industry publications and online resources, keeping us informed about the latest developments and best practices. Additionally, we participate in expert groups and online communities, engaging in discussions and knowledge-sharing with other professionals in the field. This commitment to continuous learning ensures that our team is always equipped with the most current skills and insights, allowing us to provide innovative and effective solutions for our clients.

What are typical project timelines for Lollie's Handmade services?

At Lollie's Handmade, we strive to deliver high-quality results efficiently. Our typical project timelines are as follows: logo design usually takes about a week, allowing for a thorough creative process. For website creation, you can expect a turnaround time of approximately one month, though this can vary depending on the complexity of the site and how promptly we receive client feedback. Our branding projects generally take about two weeks, again subject to timely client responses. We always aim to balance quality with efficiency, ensuring you get the best results without unnecessary delays.

Do you offer ongoing support or maintenance for websites after launch?

Yes, we provide comprehensive post-launch support for our website clients. We offer monthly support packages based on an hourly structure. For instance, a typical package might include 2 hours of support per month. During this time, we handle backend maintenance such as plugin updates, add new pages or images as requested, and perform other necessary tweaks. Any work exceeding the agreed-upon hours is billed additionally. We also offer monthly hosting services, which include creating additional email accounts, performing regular backups, and other essential maintenance tasks. This ensures your website remains secure, up-to-date, and fully functional long after its initial launch.

Can you help with rebranding an existing business?

Absolutely! We have experience in rebranding existing businesses to give them a fresh, modern look while maintaining their core identity. For example, we recently completed a rebranding project for TollFree Numbers and 0800Numbers. This involved modernizing their logo while keeping it recognizable, using client-specified colors. We also rebuilt their website from the ground up, replacing outdated technology with a modern, SEO-focused design that aligns with the refreshed branding. Our rebranding process typically involves close collaboration with the client to understand their vision, followed by creative design work and comprehensive implementation across all relevant platforms and materials.

What makes your approach to SEO or social media marketing unique?

Our approach to SEO and social media marketing is characterized by thorough research and a deep commitment to understanding each client's unique market position. We don't believe in one-size-fits-all solutions. Instead, we conduct extensive research into industry trends, competitor strategies, and target audience behaviors. This research-driven approach allows us to craft highly tailored strategies that align with our clients' specific goals and market realities. We stay updated with the latest algorithm changes and platform updates, ensuring our strategies remain current and effective in the ever-evolving digital landscape.